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🔗 Behind AI's Shine: The Human Taggers' Tale
Unsung Heroes Behind the Tech Giants' Success
Rajesh Chawan
October 16, 2023
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🔗 Behind AI's Shine: The Human Taggers' Tale
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Behind AI's Shine: The Human Taggers' Tale
While we marvel at the advancements of AI, there's a hidden workforce making it all possible. People like Oskarina Fuentes, from economically challenged regions, are tagging data for mere cents, powering our favorite digital platforms.
Key Highlights:
Background: Oskarina Fuentes, a 26-year-old from Venezuela, was introduced to Appen, an Australian company that crowdsources workers for AI data labeling. In a country with skyrocketing inflation, this seemed like a promising opportunity for her.
Gig Work for Big Tech: Companies like Amazon, Facebook, Google, and Microsoft use Appen, which boasts over a million contributors. These workers are part of a massive industry, expected to grow from $2.22 billion in 2022 to $17.1 billion by 2030.
Challenges and Inconsistencies: While Fuentes can earn almost the Colombian minimum wage on a good week, those weeks are rare. With unpredictable task availability, she often finds herself glued to her computer, waiting for tasks to appear, even in the wee hours of the morning.
Global Pattern: This isn't just a story about Venezuela. From east Africa to India and the Philippines, workers in developing regions are picking up microtasks, often under challenging working conditions.
Shifting Nature of Tasks: The type of labeling tasks constantly evolves, from 3D car imaging to chatbot training. This constant shift means the skills workers develop may quickly become obsolete.
Concerns and Grievances: Many workers feel the real issue is not just the low pay, but the structure of the payment system, leading some to label it as "digital slavery". They want to be recognized not just as tools, but as humans contributing to technological progress.
Conclusion: The unseen workforce behind the AI we use daily faces numerous challenges, often working long hours for unpredictable pay. Their invaluable contributions help shape the digital tools we often take for granted. Recognizing their efforts and ensuring fair treatment isn't just an ethical imperative, it's central to the sustainable growth of the AI industry.
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